The solution offers premium voice, video, mobility, messaging, presence, and contact center features on a single platform and provides core communication capabilities that mediumsized businesses need for improved collaboration across the value chain. The cisco family of business edition 6000 be6000 solutions gives employees a full range of collaboration tools. Now they did put the attendant console in a night mode when they left but the software was running. The coral flexicom is an ipenabled communications platform that offers all the features and capabilities required in todays business environment. Ip call recording and quality management solution for cisco unified communications business edition 6000. Jan 29, 2014 enabled by virtualization technology, cisco unified communications manager business edition 6000 consolidates multiple applications on single platform and therefore allows mediumsized businesses to reduce their total cost of ownership tco and improve productivity of their employees. Cisco be6000 business edition 6000 solution router.
All, attempting to get business attendant console installed on a 2008 r2 64 bit server. It is a combination of cisco unified communications applications on the cisco unified computing system cisco ucs that offers midsize customers business agility and reduced tco through server consolidation, operational efficiency and scalability, improved business continuity. The cisco unified attendant console business edition includes a webbased administration utility that guides you through configuring the application server with cisco unified communications manager. It is an allinone solution that solves complex communications challenges for business with up to 1,000 employees. Cisco business edition remote site telephony and branch. The cisco business edition 6000 support this scnerio. Cisco fills a gap with business edition 6000s by sandra m. The cisco unified attendant console business edition figure 1 is an attendant console solution designed specifically for the growing cisco unified communications manager customer with a maximum of 500 ip phones and 12 operators concurrently logged in. Cisco unified communications virtualization hypervisor software and license. Cisco business edition 6000 solutions data sheet microage. Cisco 700104 exam tutorial, 700104 practice questions. You can find two products including cucm be6k and cucm be6s in this page. Cisco business edition 6000 is a packaged solution optimized for mediumsized business requirements. Cisco unified attendant console business edition cisco.
I would think there is a setting somewhere but i cant find anything. With these tools your small or midsize business can boost. Cisco business edition 6000 is a hardware and software bundle combination that is supported only on cisco ucs c200. The queuing service provides an unlimited number of queues per attendant, with caller. Cisco business edition 6000 small business bell aliant.
Cisco unified attendant console business edition version 9. The solution offers premium voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact. Cisco business edition 6000 video data sheet this sophisticated yet simple communications solution is specifically designed for growing businesses. Automatically continued existing service and software subscriptions b. Your employees want to connect with coworkers, customers, and business partners from anywhere, using any device. Cisco unified attendant console advanced pairs with cisco unified ip phones, and is supported on cisco unified communications manager and cisco business edition 6000 platforms. Cisco unified enterprise attendant console cueac 8. The solution offers premium voice, video, mobility, messaging, conferencing, instant. Jan 25, 20 cisco unified communications manager software is the mediaprocessing engine of cisco business edition 6000, extending telephony features and capabilities to packet telephony network devices such as ip phones, mediaprocessing devices, voiceoverip voip gateways, and multimedia applications.
Cisco unified attendant console business edition web admin and installation guide version 9. Much thought has gone into making this system flexible and easy to use. The cisco business edition 6000 solution quickly pays for itself by lowering. Cisco unified attendant console advanced version 10. Cisco business edition 6000 some links below may open a new browser window. Activating cisco unified attendant console business. The cisco family of business edition 6000 be6000 solutions gives employees a. Mitel attendant console manuals manuals and user guides for mitel attendant console. Cisco be6k price, cisco business edition 6000 datasheet. Polycom uc software for skype for business deployments.
Communications manager and cisco business edition 6000 platforms. Theyre based on the calendar and time of the day, for simple management of daynightholidays greetings and customer service. It is a combination of cisco unified communications applications on the cisco unified computing system cisco ucs that offers midsize customers business agility and reduced tco through server consolidation, operational efficiency and scalability, improved business continuity, and greater investment leverage. In the be6k datasheet attendant console appears as an optional application. Introduction attendant console guide i introduction welcome to the coral flexicom system and its associated attendant console. Jun 07, 20 the cisco unified attendant console business edition figure 1 is an attendant console solution designed specifically for the growing cisco unified communications manager customer with a maximum of 500 ip phones and 12 operators concurrently logged in. Business edition 6000 provides foundational unified communications and advanced collaboration service options. Cisco offers another solution for smb and remote offices in the form of cisco business edition.
Cisco unified attendant consoles provide the human attendant console operator with the tools to quickly. Citrix, or microsoft hypervisor software and license. We had to put it in night mode since nobody was there to answer the phones. Associated with a cisco unified ip phone, the cisco unified attendant console business edition provides the human attendant console. Designed with simplicity to meet these needs, cisco business edition 6000 helps you solve these challenges with a solution that grows with the pace of your business. Business edition 6000 formerly cisco unified communications manager. Cisco unified attendant console business edition 9. Console for cisco business edition delivers the allimportant attendant operator console services on a simple to use client. Skype for business attendant console landis technologies llc. All major uc software releases intended for deployment in skype for business formerly lync are qualified by. The cisco unified attendant console business edition client software is loaded onto each operators desktop pc. Cisco business edition 6000 be 6000 is a packaged solution. I am in the installation media attempting to connect to the 2008 sql database. Cisco unified communications manager business edition 6000 offers numerous ways to customize and satisfy even the most sophisticated consumer at a reasonable cost.
Cisco business edition 6000 is more than just an ip phone system. It is a combination of cisco unified communications applications on the cisco unified computing systemcisco ucs that offers midsize customers business agility and reduced tco through server consolidation, operational efficiency and scalability, improved business continuity. Feb 27, 2007 cisco unified attendant console business edition backup and restore guide version 9 pdf 149 kb cisco unified attendant console business edition web admin and installation guide version 9. Cisco business edition 6000 is a sophisticated yet simple communications solution designed to strengthen business relationships through improved interactions and experiences. Does cisco have any documentation on support for cisco unified attendant console orderable using lcuac9xattcon on business edition 6k 9. We too have had weird problems with the attendant console software. Attendant pro is a client side skype for business attendant console which has been specifically designed for skype for business. Be6000s targets the lowend of midmarket or branch offices with 25150 users, introducing a smallerscale, more costeffective version of the full business edition 6000mh virtualized.
Cisco unified attendant console businessdepartment edition web admin. Cisco business edition 6000 be 6000 is a packaged solution optimized for mediumsized business requirements. Cisco recently announced a third model in the business edition 6000 familythe business edition 6000s, an allinone business collaboration platform built into a cisco 2921 integrated services router isr. How you benefit from cisco business edition 6000 router. An easy and flexible auto attendant solution with three levels of choice, sip based, and available as an optional queue manager enterprise module. Discounted hardware and software bundle sku 50 or 100 users.
Cisco business edition 6000 solutions collaboration system release versions 10. We will install a be6000 v9 for a client that has asked for attendant console service. Gustavsen analyst, business voip cisco recently announced a third model in the business edition 6000 familythe business edition 6000s, an allinone business collaboration platform built into a cisco 2921 integrated services router isr. Dec 04, 2012 cisco business edition 6000 is a packaged solution optimized for mediumsized business requirements. The cisco unified communications manager business edition 6000 is designed for organizations with up to employees. Calls from polycom soundstation ip 6000 with mac addresses starting with 6416 fail ea5. It is a combination of cisco unified communications applications on the cisco unified computing system cisco ucs that offers midsize customers. All existing cisco hardware, software, licenses, and services can be. Express, cisco unity with cisco unified attendant console, and cisco unified. Cisco business edition product comparison chart cisco. Cisco business edition 6000 it services and it support. Get free access to the right answers and real exam questions. Our readytodeploy quality management suite vmware ova template for the cisco unified communications business edition 6000 be 6000 meets. Select a customer site from the list if no suitable customer site is displayed click add a site and complete the required fields, click continue.
Cisco unified attendant console enterprise edition is a fullfeatured, softwarebased attendant console application designed especially for large enterprises. Key tasks can be handled directly from the ip phone, making the console suitable for workplaces where no computer is available. Polycom uc software for skype for business deployments polycom uc software for vvx business media, vvx business ip phones and soundstructure. Cisco business edition 7000, cisco business edition 6000, and cisco hosted collaboration solution. It is a combination of cisco unified communications applications on the cisco unified computing system cisco ucs that offers midsize customers business agility and reduced tco through server consolidation, operational. When creating it, we examined every single telephone operator need. Learn everything about cisco business edition 6000 affordable and simple.
Combining the functionality of a standard pc running microsoft windows operating system, with the technology of mitels axxess and 5000 series phone system, call handling has never been easier. Thereby, each organization has a unique identity through a logical pbx that is part of a single physical pbx. It is supported on cisco unified communications manager, and on cisco unified communications manager business edition 5000 and 6000 systems. The solution offers premium voice, video, mobility, messaging, conferencing, instant messaging and presence, and contact center features on a single, integrated platform. The cisco unified attendant console business edition client. Overview of attendant console business communications manager 2. Enghouse interactives attendant console for skype for business enables a receptionist or operator to provide exceptional service through an intuitive interface which automatically prompts the most relevant and uptodate information while amplifying the uc capabilities provided by skype for business.
After ordering, cisco unified business attendant console software and licensing keys will be provided through cisco software center. It is now even easier for you to deploy enghouse interactive quality management suite formerly callrex software within a virtualized environment. Cisco business edition 6000 be 6000 is a packaged solution optimized for mediumsized business. I use the sa account but it cant connect or doesnt see the database. Cisco business edition 3000 integrates the benefits of voice, video, mobility, messaging, applications, and voice gateway. Cisco business edition 6000 solution overview dekom. Cisco business edition 6000 technical references cisco. Cisco business edition 500060007000 is a featurerich, enterpriseclass collaboration solution aimed at midsize businesses, where the fullblown capability of cucm and relevant enterprise applications would be much more than required. Imagicle attendant console is the operator console software solution that integrates perfectly with imagicle acd to simplify and improve incoming call management. The be6000 includes coresident vcs control software and a license. Attendant console business edition provides the human attendant console operator with the. Attendant console will assist your switchboard attendant in eliminating lost calls, extended callholding time and help process calls quickly and easily.
Ivr module allows you to define several autoattendant queues, to implement ivr services. Cisco unified attendant console configuring your server. Built with proven technology, cisco business edition 6000 provides foundational unified communications and advanced collaboration service options. You can customize the way attendant console is set up to suit your companys call management. The cisco be6000 is a packaged solution that comes preloaded with virtualization and applications software and is. The server software for the cisco unified business attendant console can be installed. Nov 26, 20 cisco business edition 6000 be 6000 is a packaged solution optimized for mediumsized business requirements. Console advanced client software is loaded on each operators desktop pc. Cisco business edition 60007000 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and. The cisco business edition 6000 advanced video offer includes coresident cisco telepresence video communication server vcsc software and a license for 5 traversal and 10 nontraversal calls.
Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through cisco unified communications manager open. Cisco business edition 6000 software app version 10. Cisco is happy to introduce new platform features and models, additional coresident applications, and improved conferencing bundle options for cisco business edition 6000 9. Logical software partitions allow each entity to have its own attendant console, trunk groups, and blocks of telephone numbers. Is cisco business edition 6000 support based on specifications or thirdparty servers. Quality management suite supports cisco business edition. Nov 26, 20 whether you choose to distribute calls using native call queuing, route and distribute calls with an intuitive attendant console, or manage a robust, agentbased call center with cisco unified contact center express, cisco business edition 6000 integrates the functions you need to successfully deliver your customer care strategy.
Ideally suited for companies with up to users, 1200 devices, 50 sites, and 100 customer care agents. When ordering, the first client includes the software license for the cisco unified business attendant console server. Associated with a cisco unified ip phone, the cisco unified attendant console business edition provides the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the. The cisco be 6000 is a great fit for enterprises that require missioncritical voice, messaging, and contact center capabilities. Business communications manager attendant console is an application that provides centralized call management and call activity reporting capability to a business. Cisco business edition 6000 and business edition 4000 are ip phone systems for small to midsize businesses. Trouble with toshiba cix attendant console software voip. Cisco business edition 6000 formerly known as cisco unified communication manager business edition 6000 it is designed for organization looking for less than seats solution for ipt and call center, this solution offer voice, video,mobility messaging contact center on a single virtualized platform for mediumsized businesses. Business edition 6000 for account managers be6kam pec training customer care deployment models answers shown on slide are hunt group, attendant console, and contact center express. Cisco business edition 6000 starter bundle license 35. The cisco unified attendant console advanced client software is loaded on each operators desktop pc.
Enabled by virtualization technology, cisco business edition 6000 cisco be6000 consolidates multiple collaboration applications, such as cisco communications manager and cisco unity connection, on a reliable cisco ucs virtualised server that reduces total cost of ownership tco and increases return on investment roi through its flexible architecture that grows with business needs. Attendant pro was the first office 365 ready receptionist console client when it was released in june 2014. Its the best option for you want to connect with coworkers, customers, and business partners from anywhere, using any device. Aug 17, 2011 cisco unified enterprise attendant console cueac 8. Designed with simplicity to meet these needs, cisco business edition 60007000 v10. Can i order redundancy by ordering two starter cisco business edition 6000 bundles. Cisco unified communications manager software is the mediaprocessing engine of cisco business edition 6000, extending telephony features and capabilities to packet telephony network devices such as ip phones, mediaprocessing devices, voiceoverip voip gateways, and multimedia applications. Manager software is the mediaprocessing engine of cisco business. Cisco unified communications manager software is the mediaprocessing engine of cisco business edition 6000, extending telephony features and capabilities to packet telephony network devices such as.
Unified communications highstreet it solutions blog. Cisco business edition price cisco global price list. Cisco unified attendant console standard version 12. Cisco business edition 6000 it services and it support vancouver. From a single server, you can deliver voice, video, conferencing, messaging instant message and presence, mobility and more, for every employee in your organization. Business edition 6000 is designed for organizations with up to employees. Cisco unified communications manager business edition 6000. Cisco be6000 business edition 6000 solution router switch.
Get advanced collaboration service options with the fullfeatured cisco business edition 6000. Cavazza institute for the blind, for visually impaired and. Cisco unified attendant consoles provide the human attendant console. Both of them belong to cisco business edition 6000cisco be 6000 family which is designed for organizations with up to employees.